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Emergency · Oltre il Colle

P.A. Croce Verde Oltre il Colle Valserina

Croce Verde Oltre il Colle Val Serina: ambulance rescue and medical transport. When to call 112 and when the association, its base and courses.

AddressViale Papa Giovanni XXIII 2, 24017 Serina (sede indicata dal sito)
Phone331 6168189

The Croce Verde Oltre il Colle Val Serina is the volunteer public assistance association that provides ambulance rescue and simple medical transport in Val Serina. Oltre il Colle is in its name, but the base given on its website is in Serina; its logo carries the letters O.D.V., meaning a registered volunteer organisation, and in 2019 the association celebrated fifteen years since it was founded.

Two things should be kept apart. In an emergency you do not phone the association: you call 112, the centre locates the call and sends the medical rescue service. The Croce Verde number, 331 6168189, is the one the Pro Loco of Oltre il Colle gives «for medical transport», for example simple medical transport, which in the association's definition takes to a health facility people who need no care during the journey.

Besides the service, the association trains people: in 2021 it opened a course for rescuers, in January 2023 it held in Serina a free course in cardiopulmonary resuscitation and defibrillator use for the public and a public meeting on how to behave in an emergency, and in March 2023 a 16-hour course in simple medical transport.

What you'll find

  • Ambulance rescue
  • Simple medical transport
  • Resuscitation and defibrillator courses for the public
  • Volunteering and civil service

Emergency or transport: which number to call

For a sudden illness, an accident or someone who does not respond, the number is always 112. In Lombardy emergency calls reach a single answering centre, which locates the caller and passes the request to the medical rescue control room: that is where the response is organised, not at the association's base.

The association's number is for planned transport. In Lombardy requests for contracted medical transport and simple medical transport also go through 116117, key 3, active 24 hours a day, as AREU explains.

What it does: ambulance rescue and simple medical transport

At its public meeting in January 2023 the Croce Verde presented its services as simple medical transport, ambulance rescue and new projects for the population. The poster for the same meeting promised to explain what to tell the 112 operator, what to do while waiting for the ambulance and where to find the nearest defibrillator.

Simple medical transport, as defined for the course run by the association, means transporting patients who need no specific medical care during the transfer, to health and social care facilities or to and from other places. The vehicle shown on the course poster carries the phone number 0345 95339.

How much a transport costs

The association's website does not publish fees. In September 2024 the municipality of Oltre il Colle committed 140 euros to share, at a resident's request, the cost of a medical transport to a hospital carried out by the Croce Verde: ask about costs and any contributions when you book.

Where it is based: addresses and phone numbers

The sources differ. The association's website gives its base at viale Papa Giovanni XXIII 2 in Serina, with the mobile number 331 6168189 and the address croceverde.valserina@gmail.com; the page of the municipality of Serina, updated in May 2024, gives instead via Palma il Vecchio 50, also in Serina. The municipality of Oltre il Colle, in its list of associations, gives the landline 0345 95339 and the website.

The association's tax code is 94018170160: with this code the P.A. Croce Verde Oltre il Colle Valserina appears among the admitted organisations in the Italian Revenue Agency's lists for the 5 per mille tax donation.

Courses and volunteering

The courses published on the website show how to get involved: in December 2021 the 112 rescuer training, in January 2023 the free lay BLSD course in cardiopulmonary resuscitation and defibrillator use, in March 2023 the 16-hour course in simple medical transport, all in Serina. The website also has a section on civil service.

The latest news on the website dates from 2023: to find out whether courses are planned, or how to become a volunteer, write to the association's email address.

Good to know

Volunteer association of Val Serina for ambulance rescue and medical transport. For emergencies you do not call the association but 112; 331 6168189 is for medical transport. The municipality of Oltre il Colle also gives the landline 0345 95339.

FAQ

Frequently asked questions: P.A. Croce Verde Oltre il Colle Valserina

How do I call an ambulance in Oltre il Colle?

Call 112, the single emergency number: the centre locates the call and sends the medical rescue service. The Croce Verde number is not for emergencies.

What is the phone number of the Croce Verde Valserina?

The association's website gives 331 6168189, which the Pro Loco of Oltre il Colle lists for medical transport. The municipality of Oltre il Colle also gives the landline 0345 95339; the email is croceverde.valserina@gmail.com.

Where is the Croce Verde Valserina based?

In Serina. The association's website gives viale Papa Giovanni XXIII 2, the municipality of Serina's page via Palma il Vecchio 50: phone before going there.

Does the Croce Verde provide transport for appointments and hospital stays?

Its services include simple medical transport, for people who need no care during the journey to health or social care facilities. Book on 331 6168189; in Lombardy contracted transport also goes through 116117, key 3.

Do you pay for Croce Verde medical transport?

The association does not publish fees. In 2024 the municipality of Oltre il Colle contributed 140 euros, at a resident's request, to a transport to a hospital: ask about costs and any contributions when you book.

How do I become a Croce Verde volunteer?

The website publishes the rescuer and simple medical transport courses and has a section on civil service; the latest announcements date from 2023. For information write to croceverde.valserina@gmail.com.

Sources

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